Health & Wellbeing

We all know the importance of physical exercise, but your mental health is just as important, especially when faced with worries and concerns about debt.

We are delighted to confirm that as an Aperture Client you have exclusive access to a Health & Wellbeing package through leading private health provider Westfield Health, of which is funded through your IVA.

We really believe that this service can make a difference to our clients’ lives and we hope you make the most of the benefits on offer which include:

24 Hour Counselling and Advice Line

It’s good to talk. Whatever the issue, support and advice is just a phone call away. This Freephone telephone service gives you and your resident family access to confidential guidance on medical, legal or domestic issues from experienced counsellors, lawyers and medical advisers. From stress, bereavement or relationship advice to health and money worries, you’ll be able to talk to a qualified counsellor any time day or night.

Big White Wall

Worried, stressed or anxious? Feeling low or not coping. Big White wall is a safe online space for you to explore things that are troubling you and get support in confidence.

Big White Wall provides 24/7 anonymous support. Trained councellors (called Wall Guides) are on hand at all times to provide extra support.


From anywhere in world, 24 hours a day, you can pick up the phone and arrange a call back from a practising UK GP, to discuss any health issues and receive advice or a diagnosis. You can choose to have a web cam consultation so you can see and speak to a doctor while you’re at home or work. It’s the closest thing to a surgery appointment without the wait. Over 70% of DoctorLine consultations result in a patient being recommended a course of action without the need for referral to another medical professional. Reassuring, isn’t it?

Westfield Rewards

You have exclusive access to the Rewards website, providing you with special offers on all your favourite goods and services from over 450 leading online and high street retailers.

All discounts are on top of sale discounts or online promotions and you can even save on utility services such as gas or electricity too.

Contact Westfield Health

To access your benefits, please contact Westfield directly using the contact details below.



Phone 0114 250 2317

If you would rather not benefit from the above services, you can opt out by simply entering your name & IVA reference number in the fields to the right

Opt Out

IVA Reference Number


Mental health help and support services

The services below can be accessed by anyone. If you’re experiencing mental health problems or need urgent support, there are lots of places you can go to for help.


Telephone:116 123 (24 hours a day, free to call) Email: Website:

Provides confidential, non-judgmental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face.

Mind Infoline

Telephone: 0300 123 3393 (9am-6pm Monday to Friday) Web site:

Mind provides confidential mental health information services.

With support and understanding, Mind enables people to make informed choices. The Infoline gives information on types of mental distress, where to get help, drug treatments, alternative therapies and advocacy. Mind has around 140 local Minds providing local mental health services.

Rethink Mental Illness Advice Line

Telephone: 0300 5000 927 (10am-2pm Monday to Friday) Email: Website:

Provides expert advice and information to people with mental health problems and those who care for them, as well as giving help to health professionals, employers and staff. Rethink also runs Rethink services and groups across England and Northern Ireland.