What we do

Our Approach

Debt is something that affects people from all walks of life and we see it as our role to help find the solution that puts you on the path to a brighter future. Here at Aperture, we take a truly caring and non-judgemental approach to helping you on your journey to recovery.

We know that coping with debt can be a stressful time and can even impact other areas of your life, such as relationships and your general health. That is why we try to make the process as clear and easy for you as possible.

If an IVA is an option for you, we will provide you with your own personal advisor who will work with you on your application right up until it has been approved and put in place. Of course, we will continue to support and guide you throughout the life of your plan and are always here to answer any queries you may have.

If we do not think an IVA is your best option, we will advise you on what your options are and put you in touch with your local free money advice service.

If you would like to discuss your situation further, you can call us on 0800 030 6077 or 0333 939 7919 or arrange a face-to-face meeting with your local advisor.

  • To deal with a friendly and non-judgemental team who speak to you on a personal and professional level
  • The option of a face-to-face meeting with your local Aperture advisor to talk through your circumstances
  • A thorough analysis of your situation to help you get a clear picture of the options available to you
  • A clear recommendation of the solution we believe best suits you
  • Guidance through the entire process
  • That we will liaise with your creditors on your behalf

“The advice team are usually the first point of contact for our clients and for a lot of them, this first step can be daunting as they aren’t sure how to deal with their debt. Our team are here to help  put you on the path to debt recovery!

One of the most consistent pieces of feedback we receive from our clients is how friendly and non-judgemental we are here at Aperture; so rest assured that when you call us, you will always be dealing with someone who genuinely cares about your journey with us.”

Nancy McMullan

Head of Client Experience

“Dealing with unmanageable debt is stressful enough, so we work hard to make your experience with us as worry-free as possible. We look after all the paper work and deal directly with your creditors, so that you are free to look forward to a brighter future.

You will also receive support from us throughout the life of your IVA plan, so if you have any questions or concerns just give us a call; that’s what we’re here for!”

Barry O'Donnell

Customer Services Manager