Debt Free Direct IVAs are now being supervised by Aperture Debt Solutions LLP
Debt Free Direct Limited (DFD) has recently undertaken a strategic review of its business and has made the decision to no longer supervise its portfolio of Individual Voluntary Arrangements (IVAs). Going forward Aperture will act as Supervisor of these IVAs and will work with you to progress these arrangements to closure.
The transfer will not affect the terms and conditions of the arrangements in any way.
You don’t need to do anything! There will be no major changes to your IVA; all the dates, details and terms and conditions of your IVA will remain the same. You do not need to amend your banking details in any way as we have made arrangements with DFD to ensure that we have a full history of your payments to date and that all future payments are received by Aperture.
The most important thing to remember is that your IVA and your payments will continue as normal and you can now benefit from the same great set of values and customer service as our current clients. There is no cost to you for this transfer.
Details of the transfer will be communicated to former DFD clients in the coming weeks and, in the interim, clients may find these Frequently Asked Questions of some use: https://apertureiva.com/debt-solutions/faqs
Make a payment by debit card
Please click the link below which will take you through to our secure payment page. When making a payment please insure you include ‘FP‘ in the payment reference field before your IVA reference number eg. FP1000055
Clients can speak with our Customers Support Experts by calling 0333 939 7920, select option 1 between the hours of 10.15am & 3.30pm. We apologise for any inconvenience caused and thank you for your patience.
We would ask that any former DFD clients or creditors should make use of the dedicated email channels below to raise any queries in relation to the IVAs.
Customer Support Customersupport@aperture.uk.com
Creditors Support Creditorsupport@aperture.uk.com
We look forward to working with you and helping you reach the end of your IVA journey.