24 Hour Counselling and Advice Line

It’s good to talk. Whatever the issue, support and advice is just a phone call away. This Freephone telephone service gives you and your resident family access to confidential guidance on medical, legal or domestic issues from experienced counsellors, lawyers and medical advisers. From stress, bereavement or relationship advice to health and money worries, you’ll be able to talk to a qualified counsellor any time day or night.

Telephone0800 092 0987 or 0145 525 5123 (24 hours a day)

Big White Wall

Worried, stressed or anxious? Feeling low or not coping? Big White Wall is a safe online space for you to explore things that are troubling you and get support in confidence.

Big White Wall provides 24/7 anonymous support. Trained counsellors (called Wall Guides) are on hand at all times to provide extra support.

Register/log in


From anywhere in the world, 24 hours a day, you can pick up the phone and arrange a call back from a practising UK GP, to discuss any health issues and receive advice or a diagnosis. You can choose to have a web cam consultation so you can see and speak to a doctor while you’re at home or work. It’s the closest thing to a surgery appointment without the wait. Over 70% of DoctorLine consultations result in a patient being recommended a course of action without the need for referral to another medical professional. Reassuring, isn’t it?

0345 612 3861 or 0203 554 0152 (24 hours a day)

Westfield Rewards

You have exclusive access to the Rewards website, providing you with special offers on all your favourite goods and services from over 450 leading online and high street retailers.

All discounts are on top of sale discounts or online promotions and you can even save on utility services such as gas or electricity too!

Register/log in
0345 299 4194 or 0203 583 7020 (Monday - Friday, 8am - 8pm, Saturday & Sunday, 10am - 4pm)